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台灣住礦電子凌于珺考上 PMP 心得分享

姓　　名　凌于珺
班　　別　長宏第七屆高雄班PMP培訓專案06/09/10
PMP考試通過日期　2007/1/9 【班別錄取率在他考取後達 22/29=76%】

真的由衷的感謝長宏的大家長roger&麗琇的幫忙,讓我順利的通過美國PMI的審核.
說真的，我考這個PMP證照還真是多災多難。但卻成為長宏的SOP中的實例。
怎樣說呢？首先是，我是班上第一個被稽核到的人，所以我只好等待是否有通過考試資格的審核。

等到審核過後已預約考試日期，正打算給它努力拼個三天三夜時，就突然得到急性腎盂腎炎被迫住院打抗生素治療，事情發生的日期卻已經無法去做reschedule，只好求助教練及長宏來幫我的忙，出院後，真的感謝roger為我與美國連絡，讓我感受到roger真的把PMP的精神(主動積極)發揮的淋漓境致。結果好不容易等到可以美國已審核過我的資格，卻發生沒有簡體中文輔助工具。

這樣子來來回回的事件卻造成原本計畫考試日期，因而延誤一個月才能上考場好好的考它一場。

所以，我非常感謝roger&麗琇&我的教練文彰&可愛的宛靜的幫忙協助.
接下的來,就是我準備考試的過程所遇到狀況的SOP囉 ~!!

前提：你是因為無法控制下的因素(例如：生病住院…等)；所以你已經無法去做Reschedule時，請你依據以下的信件做描述你發生的狀況(以下是個人的範例請作參考之)，E-Mail給PMI知道，同時在打電話給PMI或新加坡(Tel: 65 6330 6733)告知你的情況。
【步驟一】：請你依據以下的信件做描述你發生的狀況(以下是個人的範例請作參考之)，E-Mail給PMI知道。

收件者：customercare@pmi.org
副本抄送：elly_chen@mail.pm-abc.com.tw
主旨：I have a big trouble for PMP exam.

Dear Sir
I am PMP Candicate ,PMI#會員編號 , 英文姓名.
My exam`s date is on 2006/12/12. I have been notified to be hospitalized
by doctor owing to unknown fever yesterday.
And I must accept to inspect about 7 days by doctor in hospital.

So I can`t join the exam. at 2006/12/12.
I can`t reschedule owing to the appointment is past the cutoff date for modification.
How I postpone the exam? Could I take the diagnosis of doctor to prove my sickness?

Could you please kindly advise to me how can I do for reschedule.

Thanks for your help in advance and look forward to receiving your furhter reponse very soon.

Best Regards,

XXXX(填寫自己的英文名字)

提醒：當你寄出上ㄧ封信件說明你的無法Reschedule之後，你將會收到PMI寄給你的信件(如下)。此時你必須跟醫生要求開立『英文診斷證明書』及醫院蓋章證明，再將此證明掃描存檔。

Dear Ms Ling,

Greetings from all of us at PMI Asia Pacific Service Centre!

Thank you for your email.

We hope that you are recovering well.

So that we may better assist you, please complete the attached extenuating form and please supply any supporting documentation that you feel may be of benefit to your request.

Please compile all your documents and email me back the total set.

Please also note that sending this email does not automatically constitute an official response from PMI.

If you require further clarifications or have other queries, please feel free to contact us via email or give us a call.

Sincerely,

Rachel Hee
Customer Care and Processing Associate
PMI Asia Pacific Service Centre
73 Bukit Timah Road, #03-01 Rex House, Singapore 229832
Tel: 65 6330 6733
Fax: 65 6336 2263
email: Rachel.hee@pmi.org

提醒：
附件是緊急更改的申請文件(Emergency Form_rescheudle using.doc)；請您自行修改 & 填寫。
記得要有醫院證明才行喔！
附上醫院證明；傳真到美國 & 新加坡的PMI 辦事處
白天可以打電話到新加坡處理講中文即可
PS：如有疑問要跟麗琇說喔！

PMI Customer Care
Phone: +1-610-356-4600 (Option 8 from phone menu)
Fax: +1-610-356-4647
E-Mail: customercare@pmi.org
Asia Pacific Service Centre
73 Bukit Timah Road
#03-01 Rex House
Singapore 229832
Tel: + 65 6330 6733
Fax: +65 6336 2263
E-mail: customercare.asiapac@pmi.org

PS：傳真後,建議電話確認一下喔！

前提：當你寄出前一封信件後，須寫以下的信件再度提醒PMI的人員能儘快幫你安排讓你審核通過考試的資格，或者可以打電話給美國PMI或新加坡就能馬上幫你安排審核通過考試的資格，那麼你就能早點安排考試的日期。

【步驟二】：請你依據以下的信件再度提醒PMI的人員能儘快幫你安排讓你審核通過考試的資格.

收件者：customercare.asiapac@pmi.org, customercare@pmi.org
副本抄送：elly_chen@mail.pm-abc.com.tw
主旨：EXTENUATING CIRCUMSTANCE FROM-I am PMP candicate #會員編號,英文姓名.

Dear Sir

I am PMP candicate # 會員編號 , 英文姓名.
Initially, I scheduled on Dec. 12, 2006 for PMP exam, due to emergency events,
I stayed in the hospital as the evidence as attachment, so I could not attend the exam on time. I remembered that I already sent a email to mention my status on Dec.10, 2006
and the lady told me to send the attachment to you for applying when I am back.
So, I need your help to extend my PMP exam date and tell me how shall I do accordingly.
Your kind help and quick reply will be highly appreciated.

Also, if there is any further evidence I shall provide to you, please let me know freely.
Thanks for your help again.

Best Regards
XXXXX(填寫自己的英文名字)

PS：請將之前那二份文件(緊急更改的申請文件(Emergency Form_rescheudle using.doc；醫院證明) 附上。

台灣住礦電子凌于珺, PMP

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